3776699 - Partial refund code does not reduce net value of subsequent credit memo in ARM

• An ARM Return with a partial refund code is made. It is noticed later, that in the subsequent credit memo, the net value is not reduced by the defined code value.
• E.g. using a 10% refund code should yield a credit memo for 10% of the original value of the Return document, but the system creates a credit memo for 100% of the value.

• Sales and Distribution (SD)
• Advanced Returns Management (ARM)
• SAP S/4HANA
• SAP S/4HANA Cloud Private Edition

advanced returns, ARM, refund code, partial refund, credit memo, credit memo request, CMR, pricing procedure, condition type, pricing routine, percentage reduction, returns management, SD, LO-ARM-SD , KBA , LO-ARM-SD , Sales , SD-BF-PR , Pricing , Problem