SAP Knowledge Base Article - Public

3776847 - How to Report Task Date Fields from the Onboarding Dashboard Using Story Reports - Onboarding

Symptom

The Onboarding Dashboard task detail view displays three date fields per step: Assigned On, Due On, and Completed On. These fields are available for reporting purposes through Story Reports (People Analytics), the only standard reporting tool that supports the Onboarding data structure. The labels used for these fields in Story Reports differ from the labels shown in the Onboarding Dashboard UI, and Integration Center does not support exporting this data. Guidance is required on the supported reporting tool and the field label mapping between the Onboarding Dashboard and Story Reports.

Environment

SAP SuccessFactors Onboarding

Resolution

Story Reports is the supported standard reporting tool for Onboarding task date fields. The Data Collection task type, which includes the Review New Hire Data, Provide Personal Data, Provide Additional Data, and Complete e-Signature steps, is reportable via the Aggregated Details entity in Story Reports. For instructions on creating Story Reports for Onboarding, refer to Story Reports for Onboarding.

Important: Integration Center does not support exporting New Hire Task or Data Collection data. Older reporting tools such as Table, Canvas, Dashboards, and Tiles do not support the Onboarding data structure and cannot be used for this purpose. For reference: Creating an Outbound Integration for New Hire Data in Onboarding.

Field label mapping:

The three date fields visible in the Onboarding Dashboard task detail view are available in Story Reports under the following labels:

Onboarding DashboardStory Reports
Assigned OnStart Date
Due OnTask Due Date
Completed OnCompleted Date

Note: The label mapping above applies to Onboarding process task data in Story Reports. This is consistent with the field structure documented for Onboarding process task reporting in Creating a Story Report for Section 1 and Section 2 on USCIS Form I-9 Process Task Related Data, which confirms that start date, due date, and completed date are available fields in Onboarding process task reports.

Steps to locate the fields in Story Reports:

  1. Navigate to Report Center and open or create a Story Report.
  2. Add the Onboarding data source and select the Data Collection task category.
  3. In the field selector, search for Start Date, Task Due Date, and Completed Date.
  4. Add the required fields to the report canvas.

Note: The three date fields correspond to the values shown in the task detail popup on the Onboarding Dashboard, described in Completing Tasks from New Hire Details Page. If a task has not yet been completed, the Completed Date field will be empty for that record.

After completing the steps above, the report displays the Assigned On (Start Date), Due On (Task Due Date), and Completed On (Completed Date) values per task step for the selected Onboarding records. If any of the three fields does not appear in the field selector for the Data Collection task category, the field is not exposed for that task type in the current release.

See Also

Keywords

Assigned On, Due On, Completed On, task date, Onboarding Dashboard, Story Reports, People Analytics, Data Collection, Start Date, Task Due Date, Completed Date, SAP SuccessFactors Onboarding, OBX, LOD-SF-OBX-DBD, task reporting, field label mapping, Integration Center limitation , KBA , LOD-SF-OBX-DBD , Dashboard , How To

Product

SAP SuccessFactors Onboarding all versions