3776872 - GRACUSER entries vanish after repository sync and Manager is not shown in access requests

Symptom

GRACUSER entries for specific back-end connectors are inconsistent, causing Manager details to be missing in access requests, with connector-specific entries appearing after manual repository sync and disappearing again despite a successful LDAP connection.

Environment

SAP Access Control 10.0

SAP Access Control 12.0

Product

SAP Access Control for SAP S/4HANA all versions

Keywords

gracuser, repository sync, incremental sync, full sync, ldap, whenChanged, modifyTimeStamp, access request, manager not displaying, connector-specific entries, user repository, grc, user sync, entries disappearing, mapping actions , KBA , GRC-SAC-ARQ , Access Request , Problem

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