SAP Knowledge Base Article - Public

3776903 - Error being received in Signavio after IAS configuration for SSO access.

Symptom

  • Unable to access workspace after IAS configured as IdP.
  • Receiving the following error when trying to access the workspace via SSO: “Oops... the system was unable to perform the requested function”.

Environment

  • SAP Signavio Collaboration Hub

Resolution

  1. In IAS, open the application configured for SAP Signavio.
  2. Set Application access to Internal (default).
  3. Set a Home URL pointing to the Signavio SSO URL of the workspace.
  4. Onboard/assign the required users to the IAS application (for example, via CSV import), then save.
  5. Test access again to confirm the error no longer appears.

See Also

Keywords

oops the system was unable to perform the requested function, ias, identity authentication, private application, internal access, home url, csv user import, saml, sso, signavio process manager, workspace access, login rejected, access denied, application access setting, user onboarding , KBA , BPI-SIG-HUB , SAP Signavio Process Collaboration Hub , Problem

Product

SAP Signavio Process Manager all versions ; Signavio Collaboration Hub all versions