Symptom
- Users require a “Remand” (send back) option in Opportunity Marketplace assignment approval workflows.
- Approvers only see “Approve” and “Decline” actions during assignment creation, application submission, or offer acceptance approvals.
Environment
- Product: SAP SuccessFactors Opportunity Marketplace
- Assignments
Reproducing the Issue
- Configure an Opportunity Marketplace approval workflow for one of the following scenarios: assignment creation, application submission, or offer acceptance.
- Attempt to add or use a “Remand” action for approvers.
- Observe that only “Approve” and “Decline” actions are available.
Cause
Remand is not supported in Opportunity Marketplace approval workflows because, although OMP uses the Employee Central workflow engine, it restricts certain EC workflow capabilities, and there is no standard configuration to enable a Remand action.
Resolution
- Note that a “Remand” action is not supported for any of the three Opportunity Marketplace assignment approval scenarios.
- Use the available actions “Approve” and “Decline” for approver decisions.
- If a “Remand” capability is required, submit an enhancement request for product consideration.
See Also
Keywords
opportunity marketplace, omp, assignment workflow, approval, remand, send back, return for correction, approver actions, approve, decline, workflow actions, employee central workflow, unsupported, configuration, enhancement request , KBA , LOD-SF-OMP-ASM , Assignments , Problem
Product
SAP SuccessFactors Opportunity Marketplace all versions
SAP Knowledge Base Article - Public