SAP Knowledge Base Article - Public

3777004 - Cannot set separate recipients for acceptance and rejection notifications or add extra recipients for acceptance in assignments

Symptom

  • Notifications for assignment applications (apply, accepted, rejected) are sent only to the applicant.
  • There is a requirement to configure different recipient lists for acceptance and rejection notifications.
  • There is a requirement to add additional recipients (for example, the user's role) for acceptance notifications.

Environment

  • Product: SAP SuccessFactors Opportunity Marketplace
  • Assignments

Reproducing the Issue

  1. In Opportunity Marketplace, have an applicant apply for an assignment.
  2. Accept or reject the application.
  3. Observe that the notification is sent only to the applicant, with no configuration available to define separate recipient lists for acceptance and rejection or to add additional recipients for acceptance.

Cause

There is no standard configuration to define different recipient lists for acceptance and rejection notifications or to add additional recipients specifically for the acceptance notification.

Resolution

  1. Note that configuring separate recipient lists for acceptance and rejection, or adding additional recipients for acceptance notifications, is currently not supported.
  2. Review the current capabilities for assignment notifications; refer to the documentation linked below.
  3. If this functionality is required, create an enhancement request through the standard channel.

See Also

refer to: Enabling email notifications and approvals for assignment types

Keywords

opportunity marketplace, OMP, assignment notifications, acceptance notification, rejection notification, separate recipients, additional recipients, email notification recipients, applicant only, configuration limitation, enhancement request, assignments, notifications, successfactors , KBA , LOD-SF-OMP-ASM , Assignments , Problem

Product

SAP SuccessFactors Opportunity Marketplace all versions