Symptom
Employee is unable to view the system-calculated rating in the summary section based on the MLT rating given during the annual self-evaluation step.
Environment
Product: SAP SuccessFactors Performance & Goals
Reproducing the Issue
- Open a performance form where MLT is used during the annual self-evaluation step to rate each goal.
- Navigate to the Summary section and check the Overall Calculated Rating.
- Observe that no system-calculated overall rating is displayed based on the MLT goal ratings.
Cause
By design, the Overall Calculated Rating in the Summary section is calculated only from rating sources configured in the performance form template; MLT per-goal ratings are not used as a source, so no overall rating is produced.
Resolution
- Review the performance form template to identify which rating sources are configured for the Summary section’s Overall Calculated Rating.
- If an overall rating is required, configure supported rating sources (for example, item ratings) in the template; the system does not calculate an overall rating from MLT per-goal ratings.
Keywords
mlt, summary section, overall calculated rating, performance form, rating sources, item rating, subject rating, goals, other details, primary goal fields, self-evaluation, calculated rating, successfactors pm, form template configuration, performance and goals , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , Problem
SAP Knowledge Base Article - Public