SAP Knowledge Base Article - Preview

3777372 - User import via csv fails due to display name validation against logon alias configuration (Identity authentication service)

Symptom

  • Importing users via csv in the administration console fails.
  • The error shown is: "The CSV file failed to be imported. Contact your system administrator for assistance and make sure that all the mandatory fields are maintained in the excel."


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Environment

  • SAP Cloud Identity Service 

Product

SAP Cloud Identity Services all versions

Keywords

identity authentication, ias, user import, csv import, csv failed to be imported, mandatory fields, displayname, display name, logon alias, validation, user management import, import users, tenant settings , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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