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SAP Knowledge Base Article - PreviewSymptom
Attempting to synchronize an email from the Outlook Archive folder to SAP Sales Cloud Version 2 fails. The synchronized email does not appear in the V2 system.
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Environment
- SAP Sales Cloud Version 2
- SAP Service Cloud Version 2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
groupware, outlook archive, archived emails, not supported, synchronization, sync excluded folders, clutter folder, cns, server-side integration, email replication, track email, outlook integration, sales cloud v2, exclude archive, sync settings , KBA , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , Problem
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