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SAP Knowledge Base Article - PreviewSymptom
You may see a 400 Bad Request error in the sync log when a business application name in SAP LeanIX is updated by letter casing — for example, MyApplication to myApplication. A business rule in ServiceNow blocks the update, causing the integration sync to fail.
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Environment
SAP LeanIX - ServiceNow Integration
Keywords
business app, case sensitivity, duplicate, manual sync, 400 bad request, business rule, naming, sync failure, leanix servicenow, letter case , KBA , LIX-INT-SERVICENOW , LeanIX Integration servicenow , Known Error
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