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SAP Knowledge Base Article - PreviewSymptom
It's not possible to add a specific role as a Team Member to a Territory, or the role is not available to be selected in the "Role" dropdown.
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Environment
- SAP Sales and Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
territory team, employee responsible, owner role missing, role not available, cannot add owner, has employee responsible - sales, sales territory, assign owner, dropdown missing role, add team member, territory owner, ownership, sales cloud v2 , KBA , CEC-CRM-TER , Territory for SAP Sales/Service Cloud , Problem
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