Symptom
SuccessFactors administrator wants to change the logo of the SuccessFactors app in Microsoft Teams and cannot find an option in SuccessFactors.
Environment
SAP SuccessFactors HCM Suite
Resolution
Logo and branding customization for the SAP SuccessFactors app in Microsoft Teams is performed and managed directly within Microsoft Teams, not within SAP SuccessFactors.
For detailed instructions, refer to the Microsoft documentation: Use app customization to update branding of apps in your org store.
Important: SAP Support does not support, validate, or troubleshoot configurations performed in Microsoft Teams or other Microsoft-managed services. Any branding or logo customization issues related to Microsoft Teams should be directed to Microsoft Support or reviewed using the Microsoft documentation.
This KBA is provided for informational purposes only and serves as a reference to the relevant Microsoft feature and documentation.
See Also
- SAP Help Portal - Integrating SAP SuccessFactors with Microsoft 365
- SAP Help Portal - Customizing Messaging Experience for the SAP SuccessFactors App in Microsoft Teams
- SAP Community - SuccessFactors app in Microsoft Teams and customization note
Keywords
logo change, microsoft teams, teams app, successfactors app, customize logo, app icon, branding, sap successfactors platform, teams customization, change app logo, app branding, teams logo configuration , KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , How To
SAP Knowledge Base Article - Public