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3778047 - Known Error: Restatement Extract Jobs Fail with "Failed to init DB connection" After External Database Password Change Until XDL-APP Pods Are Restarted

Symptom

Customers experience failures when executing Restatement Extract or other XDL outbound jobs after updating the external database password.

The XDL job fails with errors similar to:

Failed to init DB connection
Failed to execute DB stored procedure
SAP DBTech JDBC: [430]: invalidated procedure

Although the external database credentials have been updated successfully and connection tests pass, XDL jobs continue to fail because the XDL application continues using cached database credentials.

Affected jobs may show:
JOB_FAILED
Failed to init DB connection.

Customers may also observe that:
Datasphere or database connection tests succeed.
Stored procedures validate successfully.
Restarting the job alone does not resolve the issue.


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Environment

  • SAP SuccessFactors Incentive Management (SPM)
  • Express Data Loader (XDL)
  • Outbound API/Data Extract jobs
  • External database integrations
  • Kubernetes-based XDL-APP deployment

Product

SAP Incentive Management all versions

Keywords

XDL, Express Data Loader, Failed to init DB connection, cached password, cached credentials, external database password, database connection cache, XDL restart, XDL-APP restart, AppOps, COM-134295, Restatement Extract, outbound API, JDBC, invalidated procedure, SAP DBTech JDBC, external DB connection, password change, G2B5, XDL pod restart, Kubernetes, Data Extract. , KBA , CEC-SAL-COM , Incentive Management , Known Error

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