Symptom
API user does not trigger Autoflow.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Sales and Service Cloud V2
Keywords
api user, autoflow, case create, send email action, bulk operations, not triggered, rule log empty, service cloud v2, email notification, technical user, api case creation, automation, workflow, case creation event, action not executed , KBA , CEC-CRM-AFL , Autoflow for SAP Sales/Service Cloud , How To
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