SAP Knowledge Base Article - Preview

3778049 - API User Trigger for Autoflow

Symptom

API user does not trigger Autoflow.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  


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Environment

SAP Sales and Service Cloud V2

Keywords

api user, autoflow, case create, send email action, bulk operations, not triggered, rule log empty, service cloud v2, email notification, technical user, api case creation, automation, workflow, case creation event, action not executed , KBA , CEC-CRM-AFL , Autoflow for SAP Sales/Service Cloud , How To

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