SAP Knowledge Base Article - Preview

3778073 - HRIS sync job skipped with "FTP/SFTP file cannot be found" although the file exist in SFTP

Symptom

  • HRIS Sync job skipped and with an error message in the logs: "FTP/SFTP file cannot be found."
  • Job details show: "No file from FTP server matched this file name pattern: "file name" even though a file with the name .csv exists on the SFTP server.


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Environment

  • SAP SucccessFactors HCM suite
  • SAP SucccessFactors Employee Central

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

HRIS Sync, Sync HRIS Data for Specific Users, SFTP, FTP/SFTP file cannot be found, skipped, no file matched pattern, filename pattern, date format, ddMMyyyy, scheduled job manager, employee central, user-based sync, file name mismatch, wildcard pattern, INC30346940 , KBA , LOD-SF-PLT-FTPE , SFTP Login Errors , Problem

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