Symptom
- In the SAP Analytics Cloud add-in for Microsoft Office, reports connected to SAP Datasphere analytic models with FixedFilter with a variable reference.
- The same models return data correctly in SAC Data Analyzer and SAC stories.
- No error is shown in the add-in; only empty results are returned.
Environment
- SAP Analytics Cloud add-in for Microsoft Office
- SAP Analytics Cloud
- SAP Datasphere
Reproducing the Issue
- Sign in to the SAC add-in for Microsoft Office.
- Open an SAC add-in workbook connected to a SAP Datasphere analytic model where FixedFilter with a variable reference.
- Refresh the workbook in the SAC add-in: no data is returned.
- Using SAC Data Analyzer or an SAC story on the same model, run the same query. Data is returned as expected.
Cause
Product issue
Resolution
- SAC Excel Add-in release 2026.17 which is planned for the first week of August, 2026(August 3) will include the correction to resolve the issue.
- As a temporary workaround, remove FixedFilter with a variable reference in the affected Datasphere models to display data in the SAC add-in reports.
See Also
Keywords
sac add-in, excel add-in, datasphere, data access control, dac, no data, blank report, direct connection, data analyzer shows data, sac story works, refresh returns empty, har trace, console log, support user , KBA , LOD-ANA-OF-XLA , SAP Analytics Cloud, add-in for Microsoft Office , LOD-ANA-FLY , Firefly used for HANA , Bug Filed
Product
SAP Analytics Cloud all versions ; SAP Analytics Cloud, add-in for Microsoft Office all versions ; SAP Datasphere all versions
SAP Knowledge Base Article - Public