SAP Knowledge Base Article - Public

3778249 - Can't download my own export for Questions and Answers in GRDC app: "you can't download an export from another user"

Symptom

An error occurs when attempting to download an export created by the user.

Error message: "You can't download an export from another user."

The user is the creator of the export and should have permission to download it.

Environment

SAP Group Reporting Data Collection

Reproducing the Issue

  1. Select package for Export.
  2. Create QA Export.
  3. Attempt to download the Export Job.
  4. Observe the error: "You can't download an export from another user."

Cause

Resolution

  1. Assign business role SAP_BCR_FIN_CCON_CQA_RO_PC to the user and retest the QA export download.
  2. Verify that the user has the required roles for SAP Group Reporting Data Collection as per product documentation, then retest.

See Also

Keywords

group reporting data collection, grdc, export, questions and answers, qa export, download error, cannot download export, export from another user, authorization, permissions, role assignment, SAP_BCR_FIN_CCON_CQA_RO_PC, export job, ownership, download permissions , KBA , FIN-CS-CDC-CQA , Group reporting comments , Problem

Product

SAP S/4HANA Cloud Public Edition all versions