SAP Knowledge Base Article - Public

3778322 - Program description formatting lost in learning library after edit

Symptom

1H2026 – Program: Formatting visible in library – lost after adjustment

The formatting is displayed correctly immediately after a program is created.

However, if a change is made afterwards such as adjusting the program title or modifying the formatted text, the previously existing formatting is lost.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Create a program with a formatted description (for example, paragraphs, bold text).
  2. Save the program.
  3. Check the display in the learning library.
  4. Reopen the program.
  5. Adjust the program title or the formatted text.
  6. Save the program again.
  7. Check the display in the learning library again.

Cause

  • When any value was updated on the Program Settings page, the program description was updated incorrectly.

Resolution

  1. Workaround: If you make any changes on the Program Settings page, also update the Title (even if it remains the same value) and save. This ensures the Description is updated correctly.
  2. Permanent fix: A code correction is planned for the 2H 2026 release.
  3. Release schedule: Preview on October 12; Production on November 13–14.

See Also

Keywords

program, description, formatting, lost, learning library, redesigned experience, 1h2026, program settings, title update, translation, source field, snack view, details page, html, rich text, library, lms , KBA , LOD-SF-LMS-PRO , Programs , Problem

Product

SAP SuccessFactors Learning all versions