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SAP Knowledge Base Article - PreviewSymptom
Acceptance reminder emails are not received after a new plan document is distributed via Plan Communicator.
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Environment
- SAP Sales Performance Management
- Incentive Management
Product
SAP Incentive Management 2026 ; SAP Incentive Management on Hyperscalers 1.0
Keywords
plan letter, acceptance deadline, reminder cadence, acknowledgement email, notification schedule, email schedule, email reminder timing, document acceptance deadline, distribution event emails, user notification settings, expected system behavior, configuration settings, email delivery timing, reminder start time, plan document workflow , KBA , CEC-SAL-COM-PLC , Plan Communicator , CEC-SAL-COM , Incentive Management , How To
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