SAP Knowledge Base Article - Preview

3778340 - No value / value is missing from the dropdown fields in Manage Document Grounding when editing metadata tagging - SAP SuccessFactors

Symptom

When tagging values for a document in SF Manage document grounding, meet below issues:

  • Country metadata filter shows incomplete or no values despite data existing in Employee Profile
  • Dropdown fields in "Manage Document Grounding" display null/empty values when editing document metadata
  • Filters are not being enforced even after pipeline triggering an HRIS sync
  • Non-matching documents are still retrieved despite applying location-based filters


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

ai services administration, premium ai features, document groundin, btp, successfactors, joule, dropdown, metadara, empty, null, null value. , KBA , LOD-SF-PLT-JOU , Joule in SuccessFactors , Problem

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