3778398 - Required custom class fields are blank after creating a Class in LMS

• When creating a new class, there is no option to update required custom fields during creation.
• When the class is created, these fields are blank.

SAP SuccessFactors Learning

1. In Learning admin, create a class and enter the initial details in the class creation screen
2. After the class is created, there are custom fields which are marked required but are blank.
3. The class has been created and the required field was not required to be populated
4. In Learning admin, start creating a course item and navigate to the Item Details tab.
5. Observe the Description field marked as required (*).
6. Proceed without filling the Description field.

• Custom class fields are not displayed in the class creation screen.
• As a result, the class is initially created without values in those custom fields even if they are configured as required.
• However, The system will prevent saving any additional changes to the class until required custom fields are completed, displaying a warning if any required custom field is blank.

1. Create the class as usual. Custom class fields will not appear during initial creation.
2. After the class is created, open the class record for edit.
3. Enter values for all required custom fields and save. 

Refer to: 2371247 - How to make fields visible, required or remove them, in "Add New Item" window

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