3778432 - Advance Eligibility Amount is not refreshing based on User Request Date

The 'Remaining Eligibility Amount' appears to be reset to the full amount for a user even though the length of time defined in the 'Eligibility Valid For' field has not passed since the user first requested the advance.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental 

SAP SuccessFactors Employee Central - Advances

eligibility, advances, eligible amount, total eligible amount, static, eligibility windows, refreshed, reset, BEN-5672  , KBA , LOD-SF-EC-ADV , Advances , Product Enhancement