SAP Knowledge Base Article - Public

3778523 - The Help Text Displayed for the "Default Template" Field in the Invoice and Credit Memos View is Incorrect

Symptom

Incorrect Help Information is maintained for "Default Template" field.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing Work center.
  2. Go to Invoice and Credit Memos view.
  3. In the drop down, select "Template".
  4. Hover the Field "Default Template".

It displays : While creating scanned invoices from collaboration window, if there is a default template, then the system would automatically take the data from the template, and propose the same in the invoice.

Cause

Documentation defect: Help text indicates default templates are applied for scanned invoices created via the collaboration window, but this functionality is not supported in the system.

Resolution

A correction has already been added to the product backlog to address the issue and update the help text accordingly. The fix is planned and will be released in one of the future product release.

As a workaround, follow this KBA : 3305659 - Default supplier invoice template not getting picked when creating new supplier invoice via collaboration window - SAP for Me 

See Also

3305659 - Default supplier invoice template not getting picked when creating new supplier invoice via collaboration window

Keywords

Default Template; Supplier Invoice; Collaboration Window; Help Text; Scanned Invoice; , KBA , SRD-SRM-SI , Supplier Invoicing , Known Error

Product

SAP Business ByDesign all versions