Symptom
Incorrect Help Information is maintained for "Default Template" field.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing Work center.
- Go to Invoice and Credit Memos view.
- In the drop down, select "Template".
- Hover the Field "Default Template".
It displays : While creating scanned invoices from collaboration window, if there is a default template, then the system would automatically take the data from the template, and propose the same in the invoice.
Cause
Documentation defect: Help text indicates default templates are applied for scanned invoices created via the collaboration window, but this functionality is not supported in the system.
Resolution
A correction has already been added to the product backlog to address the issue and update the help text accordingly. The fix is planned and will be released in one of the future product release.
As a workaround, follow this KBA : 3305659 - Default supplier invoice template not getting picked when creating new supplier invoice via collaboration window - SAP for Me
See Also
Keywords
Default Template; Supplier Invoice; Collaboration Window; Help Text; Scanned Invoice; , KBA , SRD-SRM-SI , Supplier Invoicing , Known Error
SAP Knowledge Base Article - Public