/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
- When trying to create an SMTP connection gem in DIAO/Prophecy, the connection cannot be established while using Outlook.
- Error message: SMTP authentication failed: 5.7.4 Unrecognized authentication type
Read more...
Environment
- SAP Sales Performance Management
- Data Integration add-on for Incentive Management on Hyperscalers
Product
SAP Incentive Management all versions
Keywords
smtp, diao, prophecy, email alerts, outlook smtp, smtp-mail.outlook.com, authentication failed, 5.7.4, unrecognized authentication type, 504, connection failed, smtp gem, email notifications , KBA , CEC-SAL-PROPH , Prophecy , CEC-SAL-COM , Incentive Management , Known Error
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)