SAP Knowledge Base Article - Public

3778604 - "The size of the attachment is too big" error occurs in My Purchase Requisitions App while sending attachments

Symptom

App My purchase requestions sending attachments with purchase order; error on export: "The size of the attachment is too big"; attachments marked as internal (SL9) are not sent to the supplier.

Environment

 SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. In My Purchase Requisitions or Manage Purchase Requisitions - Professional, create a purchase requisition and add a DMS attachment classified as internal (SL9) at header or item level.
  2. Create a purchase order using the same attachment classified as internal (SL9).
  3. Attempt to send or output the purchase order; observe that the attachment is not sent to the supplier and/or an error appears: "The size of the attachment is too big".

Cause

Attachments classified with document type SL9 (for internal use) are intended for internal communication only and, by design, are not transferred for external supplier communication.

Resolution

  1. To transfer attachments from purchase requisition to purchase order and make them available for supplier communication, add the DMS attachment as external (SL1) via the Attachment facet at the purchase requisition header (or item) level.
  2. To keep documents internal and prevent sending to suppliers, add the DMS attachment as internal (SL9). These will remain internal and will not be sent externally.
  3. When adding attachments at item level, choose the document type (SL1 for external, SL9 for internal) based on whether the document is intended for external or internal communication.
  4. Create or update the purchase order. Attachments with SL1 are adopted and can be included in output; attachments with SL9 remain internal and are not sent to suppliers.

See Also

Keywords

my purchase requisitions, manage purchase requisitions professional, create purchase order advanced, attachments, DMS, sl1, sl9, internal, external, not sent to supplier, transfer from requisition to order, output, export error, size of the attachment is too big , KBA , MM-PUR-REQ-SSP-2CL , Fiori UI for Self Service Procurement (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions