SAP Knowledge Base Article - Public

3778902 - Child Account Plan section not appearing in Account Plan

Symptom

After creating an Account Plan, the Child Account Plan section has been made visible via adaptation mode.  However, it cannot be seen in the Account Plan.

Environment

SAP Sales and Service Cloud Version 2

Cause

Child Account Plan section is relevant only for hierarchy based Account Plans.

Resolution

When creating the Account Plan, select Type = Global.  Then the Child Account Plan section will be visible and child Account Plans can be added.

Keywords

account plan, child account plan, missing child account plan, child account plan section, global account plan, account plan hierarchy , KBA , CEC-CRM-KAP , Account Plan for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0