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SAP Knowledge Base Article - PreviewSymptom
- Only one tenant appears in the Organization list when launching from a shared URL, and the expected additional tenant is missing.
- The additional tenant cannot be selected or accessed.
- No error message is displayed.
- Occurs for users with multiple environments under the same organization.
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Environment
- SAP CX AI Toolkit
Product
SAP CX AI Toolkit 1.2.0
Keywords
role assignment, role collection, permission, entitlements, access control, identity provider, SSO, tenant membership, org selector, environment picker, workspace switcher, account access, onboarding, role mapping , KBA , CEC-AIT , SAP CX AI Toolkit , Problem
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