3779049 - Error: "The time sheet wasn’t submitted due to processes still running in the background. Please try again later."

Following error: "The time sheet wasn’t submitted due to processes still running in the background. Please try again later." is raised when user tries to manually submit the Time Sheet 

• SAP SuccessFactors Employee Central - Time Sheet
• SAP SuccessFactors Time Tracking

1) Go to the Time Sheet 
2) Click on Submit button
3) Error message displayed: "The time sheet wasn’t submitted due to processes still running in the background. Please try again later."

Time Process Tracker blocking timesheet submission 

Asynchronous valuation process trackers (Time Container based) for the affected users are not being marked as completed.

These process trackers are checked before allowing timesheet submission because asynchronous valuation can generate time alerts (for example, rest period violations).
Since the affected process trackers remain in an incomplete state, the system continues to block timesheet submission.

To prevent recurrence, Engineering is working on a permanent solution, which is currently targeted for delivery in 2H 2026.

As a Temporary Workaround until the fix is available:

Customer can also delete the affected process tracker which are older then 1 hour via Manage Data to unblock the impacted users. 

Please make sure that permission for Time Process Tracker object is maintained in RBP. 

Deletion will not have an impact on below points:

- Only incomplete/orphaned time process tracker records will be deleted for the affected users no other data will be affected.

- Deletion will not trigger any valuation, these trackers are not affecting the existing valuations.
Only timesheet submission is affected.

- There is no affect on alerts or valuation results 

process trackers, RBP, error, submit, manual submission , KBA , LOD-SF-TTR , Time Tracking , Problem