SAP Knowledge Base Article - Preview

3779095 - Sales Order Replication From Sales Cloud V2 to S/4hana Does Not Update External ID

Symptom

  • Sales order replication from Sales Cloud Version 2 to S/4HANA does not update the external ID in Sales Cloud V2.
  • The issue occurs when the middleware attempts to update the external ID in Sales Cloud V2 after the order is created in S/4HANA.
  • No logs are recorded in Sales Cloud V2 for the attempted external ID update.


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Environment

  • Product: SAP Sales Cloud Version 2
  • Integration for SAP Sales/Service Cloud

Product

SAP Sales Cloud Version 2 all versions

Keywords

sales cloud v2, s/4hana, external id not updating, sales order replication, cpi, middleware, confirmation payload, receiverId, receiverDisplayId, integration flow, message properties, inbound confirmation, odata, replication prerequisite , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

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