SAP Knowledge Base Article - Public

3779139 - Manage Talent Intelligence Hub Cards Receive Keyboard Focus Twice

Symptom

When using a keyboard to navigate cards on the Manage Talent Intelligence Hub landing page, cards receive focus twice but action can only be taken when the text is highlighted.

First Tab (No action can be taken) -->
Second Tab (Action can be taken) -->

mage/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. Log into SuccessFactors
  2. In the global search, type Manage Talent Intelligence Hub
  3. Tab to a card (e.g., Skills) using the keyboard
  4. Observe that the entire card receives focus but no action can be performed
  5. Pressing Tab again focuses the text inside the card, and only then an action can be performed

Cause

Expected behavior

Resolution

This system design is intended as there can be multiple clickable options within a card.

If you think the possibility of changing this design would be useful for your business, please share your ideas via Customer Influence Portal for our Product Management team to review. Once you've submitted your idea, other customers and partners can vote for it and your votes help us prioritize ideas to be considered for upcoming product releases.

Keywords

accessibility, keyboard, focus, double focus, focus twice, card, tile, landing page, manage talent intelligence hub, screen reader, wcag, a11y, keyboard operability , KBA , LOD-SF-TIH-ACC , Talent Intelligence Hub Accessibility , LOD-SF-TIH , Talent Intelligence Hub and Job Profiles , Product Enhancement

Product

SAP SuccessFactors Platform all versions