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SAP Knowledge Base Article - PreviewSymptom
MSMP escalation requires an alternate approver to be maintained, preventing escalation from proceeding when no alternate approver is available.
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Environment
SAP Access Control 10.x
SAP Access Control 12.x
Product
SAP Access Control all versions
Keywords
grc ac, msmp, escalation, alternate approver, optional escalation, access request management, workflow escalation, stage level, global level, routing, not supported, standard behavior, escalation minutes, approver alternate, configuration limitation , KBA , GRC-SAC-WF , Workflow , Problem
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