Symptom
- A milestone award was generated for a user and needs to be deleted.
- Deletion option is not available for milestone awards.
- Attempting a data purge via Data Retention Management indicates you must wait 1 month to purge.
- The request concerns milestone awards (not spot awards).
Reproducing the Issue
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Compensation
- SAP SuccessFactors Variable Pay
Cause
- Deleting milestone awards is not supported by design.
- Milestone awards are generated automatically as configured for user birthdays or work anniversaries and are not given hence can not be generated by mistake
Resolution
- deleting milestone awards is not supported.
- Wait for the configured data retention period to elapse (one month).
- After the retention period, the milestone awards can be purged.
See Also
Keywords
milestone awards, rewards and recognition, cannot delete award, deletion not supported, data retention, purge, drtm, birthday award, work anniversary award, retention period, remove milestone award , KBA , LOD-SF-RNR-MIL , Milestone Awards , How To
Product
SAP SuccessFactors Compensation all versions
SAP Knowledge Base Article - Public