Symptom
App "Doubtful Accounts Valuation" considers Journal Entries unrelated to Perform Further Valuation (for example, migrated journal entries of Document Type UE – Data Transfer) as Allowance Postings with Document Category CA (Calculated Allowance), while it is understood that only entries posted from the bad debt allowance valuation process should appear as CA.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the Doubtful Accounts Valuation app.
- Enter selection parameters (for example, company code and due date thresholds such as 90/121/180 days) and start the valuation.
- In the results list, open a customer open item
- Observe the item is displayed with Document Category = “CA (Calculated Allowance)” in Allowance Posting section.
Cause
Doubtful Accounts Valuation gives a clear view of overdue receivables and their associated allowances. Accordingly, Allowance Posting section also show the Journal Entry Number of the valuated Overdue Receivables and its valuated amount, not the actual valuated posting's document number generated from Perform Further Valuation.
Resolution
- Doubtful Accounts Valuation lists overdue receivables (including migrated open items) together with their calculated allowance in Allowance Posting section
- To check the Journal Entry number of valuation posting, open the Valuation Transfer log in the Perform Further Valuations app
- Acknowledge that Doubtful Accounts Valuation shows the journal entry numbers of overdue receivables and posted valuations, but not the valuation posting number from the transfer log.
See Also
- SAP Help Portal Doubtful Accounts Valuation
- SAP Help Portal Perform Further Valuations
Keywords
doubtful accounts valuation, calculated allowance, ca category, data transfer, ue journal entry type, migration, migrated open items, bad debt allowance, perform further valuations, valuation transfer log, overdue receivables, document category ca, accounts receivable valuation , KBA , FI-FIO-AR-2CL , Fiori UI for Accounts Receivable (Public Cloud) , FI-GL-GL-G-2CL , Closing Operations / Period-End (Public Cloud) , Problem
SAP Knowledge Base Article - Public