SAP Knowledge Base Article - Public

3779386 - Slowness when saving stories in EU20 tenant

Symptom

  • Slowness happens with /sap/fpa/services/rest/epm/contentlib call when checking in HAR trace.

Environment

  • SAP Analytics Cloud Enterprise

Reproducing the Issue

  1. Open any story in the affected tenant.
  2. Add an empty chart (no data binding).
  3. Save the story and it takes long time for the save to finish.

Cause

The issue is currently investigated by Development team

Resolution

The issue is currently investigated by Development team

Keywords

sac, story save slow, save performance, contentlib, request sent, har analysis, tenant migration, live connection, bw live, tunnel connection, saml, basic authentication, payload size, low space available, performance troubleshooting , KBA , LOD-ANA-XUS , Performance and usage statistics and tooling in SAC , Problem

Product

SAP Analytics Cloud 1.0