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SAP Knowledge Base Article - PreviewSymptom
When searching for a contact within the Contacts section of an Account Detail View, the expected contact is not returned in the search results.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Sales Cloud Version 2
- SAP Service Cloud Version 2
- SAP Enterprise Search Management
Product
SAP Enterprise Service Management all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
KBA , CEC-CRM-CON , Contact for SAP Sales/Service Cloud , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , How To
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