Symptom
- After importing a story that uses the SAP-owned RESOURCE model into a target tenant, opening the story displays the error: "Model information cannot be found."
- The import job completes successfully, but no data is shown in the story.
- Using Replace Model is not possible/effective because the RESOURCE model has the same name in both tenants.
- Removing the RESOURCE model and adding it again works but requires manually recreating affected widgets.
Read more...
Environment
SAP Analytics Cloud Enterprise (2026.8.10)
Keywords
resource model, model information cannot be found, story import, cross-tenant transport, content network, new table experience, table widget, sap-owned model, model mapping, target tenant error, story opening error, import succeeds story fails, sac stories, replace model not working , KBA , LOD-ANA-ACN , SAC Content Network , LOD-ANA-TAB , Table , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview