SAP Knowledge Base Article - Preview

3779431 - Imported story using RESOURCE model shows "model information cannot be found" in target tenant in SAP Analytics Cloud (SAC)

Symptom

  • After importing a story that uses the SAP-owned RESOURCE model into a target tenant, opening the story displays the error: "Model information cannot be found."
  • The import job completes successfully, but no data is shown in the story.
  • Using Replace Model is not possible/effective because the RESOURCE model has the same name in both tenants.
  • Removing the RESOURCE model and adding it again works but requires manually recreating affected widgets.


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Environment

SAP Analytics Cloud Enterprise (2026.8.10)

Keywords

resource model, model information cannot be found, story import, cross-tenant transport, content network, new table experience, table widget, sap-owned model, model mapping, target tenant error, story opening error, import succeeds story fails, sac stories, replace model not working , KBA , LOD-ANA-ACN , SAC Content Network , LOD-ANA-TAB , Table , Problem

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