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3779443 - Security alert email not sent on duplicate registration in Identity Authentication

Symptom

When attempting to register with an email address that already exists in Identity Authentication, no security alert email is sent.

Troubleshooting log shows entry "Register form validation error" with "checkpoint=account_register_form_validation_error".

Troubleshooting log might also show error "Privacy policy document does not exist for service provider".


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Environment

  • Cloud Identity Services (CIS)
  • Identity Authentication Service (IAS)

Product

Identity Authentication 1.0

Keywords

ias, identity authentication, security alert email, duplicate registration, same email, registration with same mail, account_register_form_validation_error, register form validation error, privacy policy document missing, service provider, troubleshooting logs, no email sent, self-registration, email unique, alert not sent, Privacy policy document does not exist for service provider , KBA , BC-IAM-IDS , Identity Authentication Service , How To

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