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SAP Knowledge Base Article - PreviewSymptom
- Emarsys system announced an upcoming maintenance window with potential downtime
- During this period, API calls to Emarsys may fail and will not be queued.
- The CDP to Emarsys connector is used to push updates from CDP into Emarsys.
- Confirmation is needed on whether the connector will automatically reprocess or retry updates that fail during the downtime.
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Environment
- SAP Customer Data Platform
- SAP Engagement Cloud (SAP Emarsys)
Product
SAP Customer Data Platform all versions ; SAP Emarsys all versions ; SAP Engagement Cloud all versions
Keywords
cdp, emarsys, connector, maintenance, downtime, api failure, retries, automatic activations, cxflows, audience activation, missed run,sync to emarsys, retry, target system unavailable , KBA , CEC-CDP , SAP Customer Data Platform , Problem
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