3779579 - Recipients are changing after resending email in Email services.

Customer is using custom email trigger and wants to send email to all task participants on completion of task. But email is not sent to all task participants. It is send to hiring manager.

SAP SuccessFactors Onboarding

1) Go to Email Services -> Email Status
2) Filter using Trigger Condition, (ONB) Review New Hire Start Trigger and (ONB) Review New Hire Completion
3) Email is not received by activities assignee on completion of NHDR

When a task is completed, the assigned responsible users are automatically removed. As a result, once the NHDR task is completed, no responsible users remain assigned to it.
When the system tries to identify participants, it cannot find any assigned users.

This is a current system limitation.

Email Services, NHDR, OBX, ONB 2.0 , KBA , LOD-SF-OBX-EML , Notifications , Problem