Symptom
In the latest enrollment experience, adding any custom fields to any of the two standard objects "Benefit Company Car Enrollment" or "Company Housing Enrollment", it will be displayed on the enrollment UI but it won't get saved in the enrollment and won't be visible on the enrollment details page.
Environment
SAP SuccessFactors Employee Central - Global Benefits
Reproducing the Issue
- Go to manage data and selected any benefit and select any values in the "Additional enrollment details"
- Select "Benefit Company Car Enrollment" or "Company Housing Enrollment"
- Go to configura object definition and add some custom fields uder objects "Benefit Company Car Enrollment" or "Company Housing Enrollment"
- Go to example user's benefit overview page
- Click on enrolled benefits and select the required benefit
- Edit this benefit and then notice that custom filds added for "Benefit Company Car Enrollment" or "Company Housing Enrollment" are visible.
- Now select some value in it and click save
- Custom Fields values are not saved, and thus not visible in the view mode
Resolution
This a current limitation and enhancement will be provided with 2H 2026 release.
Keywords
BEN-23505, Allowance, Latest benefit overview, custom field, "Benefit Company Car Enrollment", "Company Housing Enrollment", KI2H2026 , KBA , LOD-SF-EC-GBF , Global Benefits , Known Error
SAP Knowledge Base Article - Public