SAP Knowledge Base Article - Public

3779716 - Error "You don’t have permission to access the profile content" occurs for external users in Latest People Profile

Symptom

Users that are appearing correctly via global search are generating an error when accessing the profile  "You don’t have permission to access the profile content".

Environment

SuccessFactors Employee Central 2605

Reproducing the Issue

  1. Search for impacted user in global search > no issue
  2. Click on profile > error.

Resolution

This issue is impacting users with account type EXTERNALRATERvia the Data Inspector User Account Table.

Engineering are currently investigating if these user types are supported in latest people profile.

See Also

UserAccount | SAP Help Portal

3375924 - How To check User Status Via Data inspector - SAP for Me

Keywords

EXTERNALRATER, You do not have permission, T, Active External User, user status, table user account, data inspector, error, latest people profile,   , KBA , LOD-SF-MTR-RAT , Ratings and Weights , LOD-SF-EP-FPP , People Profile - Full Profile , Bug Filed

Product

SAP SuccessFactors HCM Core 2605