3779776 - WorkZone - Dropdown options overlap when configuring dynamic user list rules.

• When creating rules for dynamic user lists, the available options in the rules dialog visually overlap.
• The overlap blocks interaction and prevents continuing the rule creation flow.
• The UI issue hinders selecting and configuring fields for dynamic lists.

• SAP SuccessFactors HCM Suite
• SAP WorkZone

1. Open WorkZone Administration Console and navigate to Users > User Lists.
2. Select Dynamic User Lists, then create a new dynamic user list.
3. Open Rules to add rule rows.
4. Select a field in one rule row, then open the field dropdown in the next row.
5. Observe the first dropdown remains open and overlaps the next row’s menu/options

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

After selecting a field in a rule row, the Bootstrap 5 dropdown does not auto-close due to behavior changes from the Bootstrap 4 → 5 upgrade combined with the rule-row markup and DOM updates, causing overlapping menus.

A code correction will ensure the current row’s dropdown menu is explicitly closed before the next row is appended, preventing overlap. The fix is planned for release 2608A (Planned date: Aug 20, 2026).

• refer to: Managing Dynamic User Lists
• refer to: 3693886 - Dynamic User List Rules menu does not display 'on top' of the pop-up

dynamic user list, rules dialog, dropdown overlap, overlapping options, menu not closing, bootstrap 5, popper, field selection, admin console, user lists, UI overlap, work zone, rule configuration, dropdown menu, selection issue, INC30743029 , KBA , LOD-SF-SWZ-ARE , Admin Area Feature , Problem