3779835 - Email fields KNB1-SMTP_ADDR LFB1-SMTP_ADDR are not supported for dual control

• Email id maintained as sensitive does not initiate approval for suppliers or customers.
  • KNB1-SMTP_ADDR (Customer)
  • LFB1-SMTP_ADDR (Vendor)

• Product: SAP S/4HANA Cloud Public Edition

1. Configure sensitive fields for dual control for supplier and customer master data.
2. For suppliers, change lfa1-stcd3 and save; approval is initiated.
3. Configure KNB1-SMTP_ADDR and LFB1-SMTP_ADDR as sensitive; change email and save; no approval is initiated.

The email field SMTP_ADDR does not exist in tables LFB1 and KNB1 and are therefore not supported for sensitive-field dual control. They are shown by mistake in the F4 Help.

Entries LFB1-SMTP_ADDR KNB1-SMTP_ADDR are invalid and should not be chosen. They will soon be deactivated from the F4 help.

• refer to: 2829340 - ADR6-SMTP_ADDR not available to be defined as sensitive
• refer to: 3367909 - Dual control for Business Partner fields
• refer to: 2926302 - Customer or Vendor tax numbers are not shown in Business Partner
• refer to: 3018771 - Sensitive field configuration for customer/vendor

sensitive fields, dual control, business partner, supplier, customer, tax id, tax number, kna1 stcd1, lfa1 stcd3, kna1 fityp, approval workflow, manage sensitive fields, confirmation workflow, adr6 smtp_addr, email not supported , KBA , LO-MD-BP-2CL , Business Partners for Public Cloud , Problem