SAP Knowledge Base Article - Public

3779880 - Usage Bookings Not Visible In Review Customer Projects App For Resource-Based Work Packages

Symptom

  • Usage booking not showing in the Review Customer Projects app.
  • Usage booking is missing from actuals and not considered in Estimate at Completion (EAC).

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the Review Customer Projects app for a project that has resource-based (fixed-price) work packages.
  2. Check the actual costs/usage details for the relevant work package.
  3. Observe that usage/material unit postings are missing.

Cause

Posting usage/material unit bookings directly on resource-based (fixed-price) work packages leads to them being treated as Service Units, which are represented separately from Resources/Expenses in the Review Customer Projects app and therefore are not included in EAC.

Resolution

  1. Post the relevant consumption as Additional Resource postings so they are mapped as Resources/Expenses on the resource-based work package; this ensures they appear in the Review Customer Projects app and are included in EAC.
  2. Verify after posting that the actuals are visible in the app and that EAC reflects the postings as expected.

See Also

Keywords

review customer projects, usage booking missing, service unit, resource-based work package, fixed-price, additional resource, eac, estimate at completion, event-based revenue recognition, ebrr, usage-based billing element, actual costs not visible, professional services, customer projects , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , Problem

Product

SAP S/4HANA Cloud Public Edition all versions