3780181 - Responsible user cannot access onboarding custom task with permission error message - Onboarding

• Responsible user is unable to open a custom onboarding task.
• Error displayed: "You don’t have permission to access this page."

1. As one responsible user, attempt to open the assigned custom task for the onboardee;
2. The system returns "You don’t have permission to access this page." error.

Role-based permissions configuration issue.

1. Verify the responsible user’s permission role.
2. In the permission role, enable Onboarding or Offboarding Permissions > Show Onboarding Tasks Status permission.

• Refer to: Role-based permissions for onboarding and offboarding tasks

onboarding, custom task, responsible user, permission error, access denied, custom task error, cannot access custom task, Accessed a tab that does not exist, most likely because of no access permission.  , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem