3780310 - Joule Create Position prompt directs user to Position Org chart without checking permissions

In the Joule "Create Position" use case, when a user (for e.g., Line Manager) selects that the new position is not similar to an existing one, Joule directs the user to the Position Org Chart without further guidance.

When the user asks for next steps, Joule provides generic help documentation regarding creating a new position via the Position Org Chart without validating if the user has permission to do so. This may conflict with local processes where line managers are not permitted to create positions.

The business requirement is that if the Line Manager does not have the necessary permissions, then Joule must inform them to consult the local HR policy or contact the HR team for support in creating a new position.

SAP SuccessFactors Employee Central : Position Management - Joule Use Cases

1. In Joule, initiate the "Create Position" flow
2. Select the option indicating the new position is not similar to an existing one
3. Observe that the assistant instructs to go to the Position Org Chart without additional guidance
4. Ask for next steps in Position Org Chart and observe that Joule shows generic help documentation suggesting creation of new position via the position org chart

As per current design, Joule does not validate in prior if the user has permission to create positions via the Position Org Chart.

The requirement is being considered as an enhancement request. However, there is no confirmed timeline on this enhancement as of now. 

You can track the status of the enhancement (Ref# SFDIS-10942) with the CSM. Alternatively, please contact SAP Technical Support team in future to inquire about the status of the enhancement. 

SAP SuccessFactors, Employee Central, Joule, position use case, create position, position org chart, permission check, line manager, position management, not similar to existing position, direct report, permission, enhancement request , KBA , LOD-SF-EC-POS , Position Management , Product Enhancement