SAP Knowledge Base Article - Public

3780311 - How Does SAP Signavio Handle Timezones? Understanding Timestamp Display in the Collaboration Hub

Symptom

  • Is there a timezone setting in Signavio?
  • Timestamps showing in the Collaboration Hub

Environment

  • SAP Signavio Process Manager
  • SAP Signavio Collaboration Hub

Reproducing the Issue

  1. Log in to the workspace.
  2. Open the user menu and go to My Profile.
  3. Open Manage Settings.
  4. Review the available fields under Personal Data and Language and confirm that no timezone field is displayed.

Cause

The application does not provide a user or workspace timezone setting; timestamps are stored in UTC and displayed using the web browser’s local time zone by design.

Resolution

  1. Note that there is no UI in My Profile or Manage Settings to set or view a timezone.
  2. Understand that dates/times are stored internally in UTC, and timestamps shown in the UI are converted to the browser-local time zone.
  3. Be aware that the time zone used for display is determined by the web browser, not by the operating system.

Keywords

timezone setting, time zone, browser time zone, timestamp display, utc, local time, user profile, manage settings, workspace timezone, ias, ips, signavio process manager, repository timestamps, comments timestamps, workflow due dates , KBA , BPI-SIG-CA-SEC-UM , User Management for SAP Signavio , Problem

Product

SAP Signavio Process Manager all versions ; Signavio Collaboration Hub all versions