Symptom
Exit Button not available while jumping into a story from a hyperlink in present mode in SAC
Environment
SAP Analytics Cloud 2026.8.16
Reproducing the Issue
- Log in to the SAC.
- Open the source (landing page) story.
- Click the hyperlink to open another story
Notice : The story is opened in new tab, and the Exit option is not visible in the Present Mode toolbar.
Cause
The issue occurred because in the hyperlink configuration options, the "Open in new Tab" was selected.
Resolution
Create the hyperlink without selecting the "Open in new Tab" option
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
Note: Add relevant text or warning/error messages to the text search field to filter results. - SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
navigation bar, close control, back navigation, hyperlink target behavior, open link in new window, story viewer, presentation toolbar, UI behavior, cross-story navigation, link setting, browser tab behavior, product design behavior, user interface control, storytelling, navigation options , KBA , LOD-ANA-UNS-PRE , Unified Story Present Mode , Problem
SAP Knowledge Base Article - Public