3780364 - Payment approval pattern not determined for payment batches with multiple suppliers or payments – sap s/4hana cloud public edition

Payment approval pattern is not determined in case of multiple suppliers, multiple payments.

• Product: SAP S/4HANA Cloud Public Edition
• Direct Bank Communication (Public Cloud)

1. Run the Automatic Payment Program to create a payment batch containing multiple suppliers and/or multiple invoices.
2. Open Monitor Payments and review the new batch.
3. Observe that the approval process does not start and the approval pattern is not determined.

• Approval pattern was not assigned in the configuration activity “Assign Approval Pattern” under “Define Settings for Bank Account Master Data”.
• All approval patterns were kept at the same priority, causing determination conflicts.
• Amount checks (minimum for payment, minimum for batch) combined with approver-group maximum thresholds excluded all approvers for the batch.

1. Confirm that having multiple suppliers or multiple payments in one batch does not impact approval determination; the issue is configuration-related.
2. In “Define Settings for Bank Account Master Data”, define and assign the required approval pattern in “Assign Approval Pattern” for the relevant bank account(s).
3. Set distinct priority levels for approval patterns to avoid conflicts during determination.
4. Review “Min. amount for Payment” and “Min. amount for Batch” settings; ensure the highest single payment in the batch and the total batch value meet these thresholds.
5. Review approver group maximum thresholds (for payment and for batch) so that at least one approver group qualifies for the actual amounts.
6. Simplify the “Min. amount for Payment” check to validate that approvers are determined, then fine-tune thresholds to meet policy.
7. Create a new payment batch and verify in Monitor Payments that the batch enters approval and approvers are determined.

• Refer to: Payment approval using minimum payment amount (community blog)
• Refer to: SAP Note 3621586 - Criteria for dividing payment run into multiple payment batches
• Refer to: SAP Note 3294875 - Approve Bank Payments - Mass approval of payment batches
• Refer to: 4-step semi-sequential payment approval (community blog)
• Refer to: SAP Note 3738066 - Remediation when payment batch is stuck in approval

payment approval pattern, approval determination, multiple suppliers, multiple payments, payment batch, monitor payments created status, approval not initiated, assign approval pattern, approval pattern priority, min amount for payment, min amount for batch, approver group threshold, bank account configuration, bank communication management, s/4hana cloud , KBA , FIN-FSCM-BNK-2CL , Direct Bank Communication (Public Cloud) , Problem