Symptom
After creating a custom sales document in the Configure Standard Order Type configuration (CBC), the system does not allow the creation of a Customer Returns document with reference to that custom sales document.
Environment
SAP S/4HANA Cloud Public Edition.
Reproducing the Issue
- Create a custom sales document in CBC using the configuration Configure Standard Order Type
- Go to VA01 and create a returns document for the custom document
- See that the system will not accept this and will trigger an error message
Cause
Missing functionality.
Resolution
As creating custom sales document types is a recently included functionality, it's available in a limited way, having its customization limited at the moment. For the responsible development team to understand the customer requirements, it's important to raise a feature request to showcase this business need.
See Also
Keywords
custom, sales, document, returns, customer, with, reference, public, cloud, cbc , KBA , SD-SLS-RE-2CL , Returns (Public Cloud) , Problem
SAP Knowledge Base Article - Public